How Washington Mutual Lost Its Heart
Note: This blog post was first published in the Editorial section of The Seattle Times on Sunday, September 25th, 2010 In a stunning coincidence, today marks the 122nd anniversary of Washington...
View ArticleMan Up!
I had coffee with an old friend this week and, by the end of our conversation, I had the content for this week’s post. My friend, Kelsey, was a human resources manager when I first met her 30 years...
View ArticleYour Best Boss Ever?
I’d like for you to think back on all the bosses you’ve had in your life and identify which one of them was the best ever. Once you have that person in mind, take a look at these two lists … Continue...
View ArticleUndercover Bosses All Have The Same Epiphany
If you’re a leader and you haven’t yet tuned in to watch Undercover Boss, I highly recommend you make it a staple. Just in case you’ve been living in a cave over the past two years, Undercover Boss –...
View ArticleRe-engage Your Team Before Anyone Leaves
It came as a shock to me one day when one of my best employees, Sarah, came in to my office and resigned. I guess it was such a surprise because she had worked for me for nearly five years … Continue...
View ArticleFortune Magazine’s 100 Best Companies To Work For: It’s Not About The Perks!
Here’s the scenario: You’ve just picked up the latest Fortune Magazine – the one which features it’s annual listing of America’s “100 Best Company’s To Work For.” As you review the list, you’re not...
View ArticleEmployees Know Your Leadership Shortcomings
Whenever I’m speaking to a large business group, I ask everyone to play a made-up game we call, “We Know That Boss!” In my most exaggerated game-show announcer voice, (think Family Feud) I call out a...
View ArticleThese Days, We’re All Disgruntled Workers
The average Goldman Sachs employee earns in excess of $350,000 per year, and we’re assured Greg Smith, who most visibly quit his job there last week, was paid substantially more. And, in leaving his...
View ArticleHave Workers Become Bored, Or Disheartened?
“The two enemies of human happiness are pain and boredom.” Arthur Schopenhauer Last week, Forbes Magazine published an article titled, “Bored In The Office: Is It The …...
View ArticleThe Unintended Consequences Of A Leader’s Lack Of Trust
“So much of what we call management consists in making it difficult for people to work.” … Continue reading →
View ArticleGallup’s Profound Discovery: Engagement Is Driven By Good Managers With Rare...
“Talent hits a target no one else can hit. Genius hits a target no one else can see.” – Schopenhauer It’s been nearly a year since Gallup announced its stunning finding that engagement in the...
View ArticleThese 5 Books Predict The Future Of Workplace Leadership
“The future is already here, it’s just not evenly distributed.” – William Gibson A close friend and former colleague of mine recently advised me to “go easy” on my use of the expression “lead from the...
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